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333 Bay St C20, Toronto, ON M5H 2R2, Canada

(416) 869-9888

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Complaints:

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Complaints Board : 1

Reviews List

toothworks.com
5
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My visit was excellent. Very pleased with how efficient things were, and I got out earlier than I expected. Thank you!

toothworks.com
5
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Adrienne is the best hygienist around! Really like her.

toothworks.com
5
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Excellent service

toothworks.com
5
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My experience with Bay Adelaide Dental was positive. Nhan was extremely helpful to coordinate and arrange my appointment.

toothworks.com
5
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Dee is always very pleasant to talk to and she cleans my teeth super clean.

toothworks.com
4
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Waited almost an hour past my appointment time. Curious if I'd be served if I turned up 30 mins late.

toothworks.com
5
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Top notch service. Really liked the fact that the dentist took time to explain the various xrays. The hygienist was superb too.

toothworks.com
5
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Great service. Provided detail of what work they would do on me.

toothworks.com
5
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Fantastic staff! Always ready to help and to answet questions. They explain things in a very easy to understand way. Fantastic dental work, too!

toothworks.com
5
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friendly very professional

toothworks.com
5
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not as painful as usual

toothworks.com
5
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My son is very nervous with doctors and dentists and the dentist made him feel safe and happy. He kept talking about how much fun his appointment was and how nice she was so it makes me so happy as a mom to have a place my son can go and feel so comfortable. Thank you

toothworks.com
5
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This was my first appointment here after switching from the dentist office I'd been going to since I was a child. If I was nervous at all about going from a place where everyone knew me to somewhere where I was a complete stranger, it didn't last long. Everyone I dealt with was extremely helpful and friendly. If you're in the market for a dentist, give these people a try.

toothworks.com
5
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The whole staff was really nice and professional.

toothworks.com
5
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Very helpful staff and great services!

toothworks.com
3
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5 minute consultation after a 20 minute wait and

toothworks.com
5
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Honestly, the experience at Toothworks Yonge/Carlton is beyond good. Super professional and friendly. Best!

toothworks.com
3
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I seldom write feedback on my experience so it is important for this to come across as constructive. Though my dental hygienist was polite, and accommodating to my sensitive gums, the entire cleaning experience can be classified as sub-par at best. The main motivation for providing this feedback is that my gums are quite sore and swollen this morning - 18 hours following my cleaning - this has never happened to me before. The process was painful and uncomfortable and I only provide feedback because I have been a regular at the Bay and Adelaide location for approximately 2 years.

toothworks.com
5
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I was a nervous wreck entering the office because I've seen videos on tooth extractions but never had one. The reception put my mind at ease and educated me on the procedure. When having the procedure the Dentist and Dental Assistant made me feel comfortable and spoke me through the process as I requested. I actually felt no pain and was functional afterwards. I am thankful for the staff and am no longer scared to go to the dentist.

toothworks.com
5
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Great services, professional, and super friendly. I had some issues with my insurance and the staff was very co-operative!

toothworks.com
5
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Very friendly and professional. Excellent dental work. Highly recommend!

toothworks.com
5
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Beautiful new and modern office with great staff. They bill direct to my insurance so I don't have to worry about anything. The dentists and hygienists are very professional and knowledgeable, they did a great job at making me feel comfortable. Thanks!

toothworks.com
5
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don't remember the last time I got my teeth checked but coming here today definitely was worth it all the doctors and nurses are excellent people to talk to went in there feeling nervous and came out feeling great they also helped me realize just how important it is to take care of your teeth and it is always better to make the appointments u need sooner than later !

toothworks.com
5
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Great office and amazing staff!

toothworks.com
5
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I was there for an emergency and I really liked it. The office was very clean , I didn't have to wait to go in which was good for me because I was in mad pain. I've always been scare of the dentist But LIANET the dental assistant was very helpful She explained everything that they were doing to me while fixing my badly broken tooth. I don't think I would have done it without LIANET THANK YOU

toothworks.com
5
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05/06/2016 = You have done a great job on my tooth extraction yesterday with Dr. Thakkar / PDA as well as Francheska .I am well now do not have any problem with regards to my extraction. Thank you so much. Sincerely, + J O S E , R +

toothworks.com
5
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toothworks.com
5
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Today I had some dental work done by Dr. Jane Wang. Her and her assistant were totally awesome! Dr. Wang is a real pro. I had virtually no pain while having two cavities filled and another one of my teeth built up. I highly recommend Toothworks Fairview Park Dental and Dr. Jane Wang.

toothworks.com
5
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Beautiful, brand new, modern office.

toothworks.com
1
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you guys guess what? 2 years ago, i did a filling over there, 2 days ago, the filling park suddenly falling apart from the original part of my tooth. I called them asked them could they fix it. She said it has been 2 years, they couldn't fix it without a charge, and I need to go there and let the dentist see it, and may need to pay consultant fees! OMG! it is unbelievable! so the filling they do can only last for 2 years? Honestly, i used to be a loyal customer over there, every year i spent more than a thousand dollars there to maintain my teeth healthy, but now i think i wouldn't go there anymore. Can you guys image, they do injections to numb your teeth on almost every filling, no matter small or big. now I went to another dentist, they do little fillings without any injections on small fillings. I felt stupid didn't listen to other reviews on this dentist. They just want to get as much money as they can from you but not with professional knowledge!

toothworks.com
1
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I agree with most of the other posts. I had a horrible experience with them from beginning to end. The dentist was the least professional person I have ever come in contact with. Calling around to do pricing Toothworks was by far the most expensive place I called however they assured me that the dentist was a specialist and offered me a significant discount (still much more expensive than most places) I agreed to the price and made my appointment. When I looked up from the examining chair there was a huge tile missing from the ceiling so all the pipes were exposed, when my procedure started I told the dentist NUMEROUS times that something was hurting my lip instead of saying sorry I was yelled at and told that it was impossible and that nothing was hurting my lip and that maybe it was her finger but that should cause any pain. She then placed cotton under my lip. During the procedure not once was I asked if I was okay but rather listened to what I assume was a conversation about a parking meter taking place over my face. The dentist seemed to be paying very little attention to what she was doing. Then she got up and walked away and I was then left with the assistant to have x-rays taken she was the first person who asked if I was okay and the first person who even spoke to me. After the x-rays I told the dentist that she was hurting my lip again and again she pretty much ignored me. She said that the emergency dental clinic had cleaned out three roots but one hadn't been and that she was just going to leave it stating it might cause problems but it might not. After I went to the mirror I noticed that my lip had in fact been hurt when I showed it to the dentist she simply said "oh you must have done that before" considering they were two large blisters I think I would have noticed that. I wouldn't recommend this place to anyone. Unprofessional staff and workplace environment.

toothworks.com
1
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This place is a money grabbing, poorly designed, poorly managed dentistry office. I went there for cleaning and the dental hygienist pushed me to come back the week after for an exam because she did not have enough time to do it on the same day! I went back next week because I trusted her!... Obviously they don't have any ethic at all! She started doing a full exam which was not required at all! I was not sure about my insurance coverage and they did not provide me with an estimation before doing the job... I ended up paying everything (over $240) out of pocket for a service which was not required at all! I will never go back there.

toothworks.com
4
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Have been getting my teeth cleaned and repaired at this location for several years. Overall quite happy with the service. Easy access given they are in the lower part of the mall. Elevators, escalators and stairs available.

toothworks.com
2
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HORRIBLE CUSTOMER SERVICE This place is a disaster. There is no communication among the staff. I went in for a cleaning, returned for a filling, and returned again for a filling because no one took notes during my cleaning. After I took time off work to go to the dentist, they spent so much time trying to figure out where I needed a filling that the appointment was over. Best of all, I was charged for the appointment. I went in another time for a consultation for some cosmetic work. The office manager tried to pressure me into getting the work done. I was going to do it, after all, that is why I made the consultation visit. But, she promised to send me additional information on the procedure and never did. I called twice to request the info and after waiting for 2 months gave up. The out of pocket quote was over $15,000... so yes, I did want to read more before cutting a check for that amount. I guess they have so much business that they don't need mine.

toothworks.com
1
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Basically this dentist was not a professional. Some other dentist was doing the work at this office and he could not take over and tried to give me money to go away and also sent me to specialist that charges more then insurance allows. ended up paying out of my pocket and also got credit charge for xray already paid for by insurance!!. If you give them your credit card your on the hook no matter what

toothworks.com
5
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Staff Was very Helpful. They answered any questions that I had. The staff was very professional. Looking forward to my next dental cleaning.

toothworks.com
5
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I highly recommend this dental office!! I hadn't been to the dentist in several years, and was looking to become a patient somewhere downtown. Everyone at Yonge-Carlton Dental was extremely friendly and knowledgeable, and even though going to the dentist isn't one of my favourite activities it was a great experience. Thanks Toothworks!! :)

toothworks.com
1
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If I had the option of rating them zero starts I would. Horrible customer service, money hungry and just pushy when it comes to convincing u to buy some useless stuff. I DO NOT recommend this dentist at all. I would never go here again

toothworks.com
1
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Feeling as if I got butchered at this dentist. My treatment plan had covered for a crown but "supposedly" my crowns didn't fit...twice. So had to re-fix my root canal twice and still cracked. Fillings are poor and cannot floss properly without the floss getting stuck between my teeth. I now have pain where I haven't had pain before.

toothworks.com
5
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I hadn't been to the dentist in a few years and was nervous about going to a new place but my wife wouldn't stop talking about how amazing and friendly the service was at this place. She says I don't always listen to her (who knows if that's even true! LOL) but boy was I happy that I decided to this time! The good times started the moment I opened the door and was greeted with a smile and acknowledged right away. The ladies at the front counter, Arbenita and Colette, couldn't be more friendly and accommodating. The professionalism and technique of Hannah the hygienist was also top-notch and pretty much painless, which surprised me (thanks Hannah!). The dentist, Dr. Lindsay Tymon is very knowledgeable and great at explaining what she's doing when she's doing it. I also found out today that she's an Eagles fan #bestdentistever #openonsundays! You can tell that everyone who works at Toothworks Bay Adelaide really loves what they do and go out of their way to make you feel relaxed and welcomed. Thanks again ladies, I'll definitely spread the word while I continue to floss every single day.. ;)

toothworks.com
5
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Great staff, fabulous experience A++++++

toothworks.com
5
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I hadn't been to the dentist in a few years and was nervous about going to a new place but my wife wouldn't stop talking about how amazing and friendly the service was at this place. She says I don't always listen to her (who knows if that's even true! LOL) but boy was I happy that I decided to this time! The good times started the moment I opened the door and was greeted with a smile and acknowledged right away. The ladies at the front counter, Arbenita and Colette, couldn't be more friendly and accommodating. The professionalism and technique of Hannah the hygienist was also top-notch and pretty much painless, which surprised me (thanks Hannah!). The dentist, Dr. Lindsay Tymon is very knowledgeable and great at explaining what she's doing when she's doing it. I also found out today that she's an Eagles fan #bestdentistever #openonsundays! You can tell that everyone who works at Toothworks Bay Adelaide really loves what they do and go out of their way to make you feel relaxed and welcomed. Thanks again ladies, I'll definitely spread the word while I continue to floss every single day.. ;)

toothworks.com
5
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I've been going to see Adrienne at Toothworks for 2 years now and she has done a stellar job to have me coming back. She has a great sense of humour, and is very knowledgeable. By far the best hygienist I've had. I highly recommend her!

toothworks.com
5
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Best dental experience I've ever had. I am usually very nervous before and during my dentist appointments but Adrienne who was my hygienist was amazing and I was completely relaxed and calm the entire time. The dentist was also great and took time with me and wasn't rushing in and out of the appointment. The front staff are all very pleasant, helpful and knowledgeable. Angela is always so nice on the phone. Highly recommend Toothworks Bay Adelaide Dental!

toothworks.com
5
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Best dental experience I've ever had. I am usually very nervous before and during my dentist appointments but Adrienne who was my hygienist was amazing and I was completely relaxed and calm the entire time. The dentist was also great and took time with me and wasn't rushing in and out of the appointment. The front staff are all very pleasant, helpful and knowledgeable. Angela is always so nice on the phone. Highly recommend Toothworks Bay Adelaide Dental!

toothworks.com
5
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Quality work and exceptional service. The office is very clean and modern, and all the staff are very friendly and helpful. I've had bad dental experiences in the past, but this office has changed my view.

toothworks.com
5
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I always ask to be booked with Adrienne, I used to hate going to the dentist until she took me as a patient. Staff at the front desk is very prompt with insurance policy questions.

toothworks.com
5
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Friendly staff, convenient location and on the PATH. Adrienne is fantastic! I have been a patient for over 3 years, and every appointment has started and finished on time, with attentive, modern and thorough care. I highly recommend it!

toothworks.com
5
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I've been going for a few years and have always been happy with the work done. Adrienne is always a pleasure and the rest of the staff is friendly as well. I've only had to call them once after having a filling done to adjust my bite and they quick to get me back in and make the adjustment so I was more comfortable. Great customer service and they're always on time with their appointments. Never have to wait longer than 5 minutes to be seen. :)

toothworks.com
1
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Very knowledgeable and professional making me at ease and lowering my anxiety.

toothworks.com
5
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The lady completing my service was very friendly helpful and knowledgable. She shared a lot of great tips and advice with me. I had a great experience.

toothworks.com
5
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I went for a tooth cleaning with Jil and as Usual, she is phenomenal. will definitely be going back there again.

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Locations:

Toothworks

100 City Centre Dr #1-715, Mississauga, ON L5B 2C9, Canada
(905) 270-9888

Toothworks Richmond-Adelaide Dental

120 Adelaide St W r25, Toronto, ON M5H 1T1, Canada
(416) 362-9888

Toothworks Richmond-Adelaide Dental

120 Adelaide Street West r25, Toronto, ON M5H 1T1, Canada
(416) 362-9888

Toothworks Masonville Place Dental

1680 Richmond St l1, London, ON N6G 3Y9, Canada
(519) 850-0888

Toothworks Fairview Park Dental

2960 Kingsway Dr k004a, Kitchener, ON N2C 1X1, Canada
(519) 954-7888

Toothworks Bay Adelaide Dental

333 Bay St C20, Toronto, ON M5H 2R2, Canada
(416) 869-9888

Toothworks Yonge-Carlton Dental

427 Yonge St, Toronto, ON M5B 1L2, Canada
(416) 263-0000

Toothworks College Park Dental

444 Yonge St M16, Toronto, ON M5B 2H4, Canada
(416) 599-9888

Toothworks College Park Dental

444 Yonge Street M16, Toronto, ON M5B 2H4, Canada
(416) 599-9888

Toothworks Mississauga

Level 1, Unit 1-175, 100 City Centre Dr, Mississauga, ON L5B 2C9, Canada
(905) 270-9888